STORE POLICY & TERMS
Introduction
Welcome to CounterCultureBiz.com, a service provided by Ice Suppz LLC ("Company", "we", "our", "us"). Our primary purpose is to give users ("Members", "they", "you", "he or she") access to exclusive Counter Culture products directly from the manufacturer. These goods are direct from the manufacturer consumable supplements otherwise known as Alternative Supplements.
The Member states that they are at least 21 years of age. Any minor attempting to make a purchase will be prosecuted to the fullest extent of the law.
Member acknowledges the chemical, physical, and toxicological properties of these products from CounterCultureBiz.com or websites accessible through it's membership have not been tested or fully investigated and are not guaranteed. Member agrees to Ice Suppz LLC and this websites reserved right to limit and/or deny sales of products to unqualified individuals. Buyer understands in the event this happens all monies the Buyer might have paid will be refunded in full and immediately.
By clicking the Terms and Agreement checkbox at the time of checkout the Member swears they are 21 years of age or older, that all personal information the Member gives is true and accurate about the identity and physical address of the Member.
Intent To Use
Member recognizes the products on this website or it's subsidiary landing pages are not intended to diagnose or treat any medical condition or disease. Our products are sold as bulk botanical with no instructions for use. CounterCultureBiz.com and websites accessible through it's membership do not take any responsibility, implied or otherwise, from any use the Member may make of our products.
Cancellation & Refunds
Members may cancel their membership at any time by contacting our in the settings or by contacting the support team. Cancellations for paid memberships will take effect at the end of the current billing period. No refunds will be issued for the remaining days in the billing period. Refunds for paid memberships are only available within the first 30 days of purchase or renewal. If you are not satisfied with your membership, please contact our support team within this period to request a refund. After 30 days, no refunds will be granted. Change your membership type (from free to paid or vice versa) at any time through the website. If you have complications please contact support. Changes may take effect at the start of the next billing period. If a payment fails, we will attempt to process it again. After three failed attempts, your membership may be cancelled. You will need to re-subscribe to reactivate your membership. Please note that this policy is subject to change and we recommend reviewing it regularly.
Privacy
We respect your privacy and we are committed to protecting your personal information. We only collect, use, and disclose your personal information for the purposes of fulfilling your order, providing customer service, improving our website, and sending you promotional offers. We do not sell, rent, or share your personal information with any third parties, except as required by law or with your consent. We use secure encryption and other measures to safeguard your personal information from unauthorized access, use, or disclosure. You can access, update, or delete your personal information at any time by logging into your account or contacting our customer service. You can also opt out of receiving promotional emails from us by clicking the unsubscribe link at the bottom of any email.
Disclaimer
The products and statements on this website or websites accessible through this website have not been evaluated by the Food and Drug Administration. The products are not intended to diagnose, treat, cure, or prevent any disease. The information on this website is for educational purposes only and is not intended as medical advice. Please consult your health care provider before using any of products available through our membership. CounterCultureBiz.com and it's subsidiary landing pages are not liable for any adverse effects or consequences resulting from the use of products accessible through this website.
Shipping Policy
We ship our products to all states in the U.S. except for the following states, cities, and/or municipalities: States State of Alabama, State of Arkansas, State of Indiana, State of Rhode Island, State of Vermont, State of Wisconsin, City of San Diego, California City of Oceanside, California City of Denver, Colorado Sarasota County, Florida Including the following cities, towns & municipalities: Bee Ridge, Florida Desoto Acres, Florida Desoto Lakes, Florida Englewood, Florida Fruitville, Florida Gulf Gate, Florida Kensington Park, Florida Lake Sarasota, Florida Lakewood Ranch, Florida Laurel, Florida Longboat Key, Florida Nokomis, Florida North Port, Florida North Sarasota, Florida Old Miakka, Florida Osprey, Florida Palmer Ranch, Florida Pinecraft, Florida Plantation, Florida Ridge Wood Heights, Florida Sarasota, Florida Sarasota Springs, Florida Siesta Key, Florida South Gate Ridge, Florida South Sarasota, Florida South Venice, Florida Southgate, Florida The Meadows, Florida Vamo, Florida Venice, Florida Venice Gardens, Florida Warm Mineral Springs, Florida
We ship to all U.S. jurisdictions that are legal to do so. We are not responsible for any customs fees or taxes that may apply to your order. We are not liable for any delays, damages, or losses caused by the shipping carrier. We are not responsible for any customs fees or taxes that may apply to your order. We are not liable for any delays, damages, or losses caused by the shipping carrier.
Contact Us
If you have any questions, comments, or concerns about our store policy, please do not hesitate to contact us. You can reach us by email at allies@protanical.com, by phone at 1-800-858-8543 or by mail at CounterCultureBiz.com, 20190 SW Avery Ct, Tualatin, OR 97062. We are available Monday to Friday, 9 am to 5 pm PST. We appreciate your feedback and we look forward to hearing from you.